Frequently Asked Questions:
🧠 What is North Star TeleEEG?
North Star TeleEEG is a physician-owned, 24/7 remote EEG interpretation service staffed by board-certified clinical neurophysiologists. We provide rapid, high-quality EEG reads to hospitals, healthcare systems, and clinics across the United States—day or night.
⚙️ How does it work? Is it turnkey?
Yes! North Star TeleEEG is a turnkey solution. We integrate with your existing EEG hardware and workflow with minimal IT setup. There’s no software to install and no complex onboarding—we handle licensing, CME/MOC, Malpractice insurance, internal workflows, staffing, and communication so your team can focus on patient care.
We’re designed to be “set it and forget it"
⏱️ Do you offer 27/7/365 coverage?
Yes we provide 24/7/365 coverage from day one. We are never off-duty, and there's always a board-certified neurophysiologist available.
🛡️ Do you carry malpractice insurance?
Yes. We carry our own full medical malpractice coverage helping to alleviate the cost and administrative burden of our clients.
💸 How much does this cost? Is it more affordable than in-house EEG?
Yes. North Star saves you hundreds of thousands annually compared to in-house solutions. With us:
✅ No salaried EEG reader
✅ No call burden on neurologists
✅ No staffing, recruiting, or coverage gaps
✅ No weekend or holiday differentials
✅ No overtime or burnout
📈 What’s the ROI of adding EEG services?
There’s growing evidence that EEG programs add measurable value across hospital systems:
💡 Clinical & Financial Benefits:
Improved patient safety and earlier seizure detection in ED/ICU
Shorter length of stay by avoiding unnecessary transfers
Higher transfer acceptance rates into your system when EEG is available
Increased downstream revenue from neurology consults, imaging, and labs
📚 Supporting Studies:
Neurology, 2021: EEG availability was linked to a 30% reduction in unnecessary transfers and up to $8,000 saved per patient.
Journal of Hospital Medicine, 2020: In-house EEG programs led to improved detection of NCSE (non-convulsive status epilepticus) and reduced ICU duration.
Mayo Clinic Proceedings, 2022: EEG access increased external hospital transfers into the system, creating positive net revenue from captured referrals.
🧑⚕️ Why not just hire a team of in-house EEG readers?
We’ve already done the math—North Star is:
Faster: 24/7/365, no gaps, no time off.
Cheaper: No benefits, call pay, or HR headaches. You won't have to pay for recruiting and retaining multiple sub-specialized neurologists. No paying for state licensure, continuing medical education, or medical malpractce coverage.
Quality: All of our EEG readers are fellowship trained, board-certified, sub specialists in clinical neurophysiology and are experts in teleEEG interpretation.
Scalable: Whether you need 5 studies/month or 500, we scale with you.
🏥 How does it help our ED or ICU?
EEG access in the ED/ICU:
Improves diagnosis of altered mental status and seizure.
Helps detect non-convulsive status epilepticus faster. A commonly missed and life threatening situation.
Can rule out seizures, avoiding unnecessary, treatment, intubation, sedation or transfer
Boosts neurologic documentation quality and billing support
🌎 Do you serve rural or critical access hospitals?
Absolutely. North Star bridges the gap for rural hospitals, community EDs, and critical access hospitals that otherwise can’t staff EEG coverage. You no longer need to transfer patients out or wait days for reads.
We level the playing field—your hospital can now offer the same EEG care as a major academic center.
📤 How do we get started?
Simply email Info@northstarteleeeg.com or call (877) EEG-STAT / (877) 334-7828 to schedule a free discovery call. We’ll review your system's unique goals and workflow, and show you how North Star can help you offer the next level in neurological care.
